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Corporate Etiquette and International Protocol Consultant Training
May 14-18, 2010 | September 17-21, 2010 | November 5-9, 2010Protocol Officer Training™
March 18-23, 2010 | July 8-13, 2010 | October 14-19, 2010PSOW Etiquette Poll
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Graduate Spotlight
Lt Col Matt McCleskey
Chief, Air University Protocol, United States Air Force, Maxwell Air Force Base, Alabama
The Protocol School of Washington super-sized my credentials, and validated what we are already doing here at Air University; the training gave me operations ideas to apply to our existing programs.Featured Resource
Etiquette and Protocol Questions and Answers
Question: I am concerned about my introduction skills and feel awkward about greeting strangers. How can I become more comfortable with introductions?
Answer: Stand in front of a mirror and introduce two imaginary persons, looking first at one as you say her name and then at the other as you say his name. You may also record yourself and listen for intonations, word usage, pace and flaws you wish to eliminate. Repeat this procedure until you're comfortable with introductions. Remember, take your time and don't rush. Practice, practice, practice!
Question: How can I politely handle a yawn during a conversation?
Answer: Apologize by blaming your yawn on lack of sleep, even when boredom is the cause.
Question: I was invited to lunch by a woman associate and felt uncomfortable when she reached for the check and paid it by credit card. Even though she invited me, I was prepared to pay. Was I wrong to make this assumption?
Answer: Yes, you were indeed wrong. Either gender may pay for a meal. The determining factor is who invited whom.
